Terms & Conditions
Last updated: September 2026
Welcome to the Express Automation website. These Terms & Conditions govern your use of our website and the information, products and services presented through it.
By accessing or using this website, you agree to these Terms & Conditions. If you do not agree with them, please discontinue use of the website.
About Express Automation
Express Automation is a business technology and automation solutions provider based in Uganda.
We provide technology products, solutions and related services to organizations across different industries.
Contact details
Phone: +256 702 777 295
Email: info@expressautomation.co.ug
Website: www.expressautomation.co.ug
Use of Our Website
You may use this website for lawful purposes and for obtaining information about Express Automation, its products, solutions and services.
You agree not to:
- Use the website for unlawful or fraudulent purposes.
- Attempt to gain unauthorized access to the website or its systems.
- Interfere with the operation or security of the website.
- Copy, reproduce or redistribute website content without appropriate authorization.
- Submit false, misleading or unauthorized information through our forms or communication channels.
Information on This Website
We make reasonable efforts to ensure that information presented on the website is accurate and useful.
However, product specifications, features, images, availability, pricing and other information may change without prior notice.
Website information should therefore be treated as general information and not as a final quotation, contractual offer or guarantee unless expressly stated otherwise.
Products and Services
Products and services displayed on this website are subject to availability and applicable commercial terms.
A product or service appearing on the website does not necessarily mean that it is currently in stock or available for immediate delivery.
Specific pricing, availability, delivery timelines, installation requirements, warranties and other commercial conditions will be confirmed by Express Automation before a transaction is finalized.
Quotations and Orders
Requests submitted through the website, chatbot, email, telephone or other communication channels may be treated as enquiries or requests for quotation.
A quotation issued by Express Automation will contain the applicable product or service details, pricing and relevant terms.
An order or agreement becomes binding according to the terms communicated and accepted by the parties.
For electronic transactions, Ugandan law provides a framework for electronic communications and transactions, including automated transactions.
Pricing and Payment
Where prices are displayed, they are subject to confirmation by Express Automation.
Final pricing may depend on factors such as:
- Product specifications
- Quantity
- Installation requirements
- Configuration
- Delivery
- Taxes and applicable charges
- Project-specific requirements
Payment terms will be communicated in the applicable quotation, invoice or agreement.
Installation and Implementation
Where installation or implementation is included, the applicable scope will be communicated in the quotation or project agreement.
Installation requirements may vary depending on the solution, site conditions and customer’s infrastructure.
Additional work outside the agreed scope may be subject to additional charges and customer approval.
Warranties and After-Sales Support
Applicable manufacturer warranties and Express Automation service commitments will be communicated in the relevant quotation, invoice, warranty documentation or service agreement.
Warranty coverage may differ between products and manufacturers.
Customers should refer to the applicable warranty terms for specific conditions and exclusions.
Intellectual Property
Unless otherwise stated, the content of this website, including text, graphics, logos, photographs, videos, designs and other materials, belongs to Express Automation or is used with permission.
You may not reproduce, modify, distribute, publish or commercially exploit website content without prior written permission, except where permitted by applicable law.
Third-Party Links
Our website may contain links to third-party websites, manufacturers or other external resources.
These links are provided for convenience and information. Express Automation does not necessarily control or endorse the content, availability or practices of third-party websites.
You should review the terms and privacy policies of third-party websites before using them.
Website Availability
We aim to keep the website available and functional, but we do not guarantee that the website will always be available, uninterrupted or free from errors.
We may update, modify, suspend or discontinue parts of the website when necessary.
Privacy and Personal Information
When you contact Express Automation, request a quotation, submit an enquiry or use certain website features, we may collect information necessary to respond to your request.
Personal information will be handled in accordance with applicable Ugandan data protection requirements and our Privacy Policy.
The website’s Privacy Policy should therefore be published as a separate page and linked from these Terms & Conditions.
Website Chatbot and Automated Assistance
Our website may provide an automated chatbot to help visitors find information about Express Automation’s products, services and solutions.
The chatbot is intended to provide general information and assist with enquiries. It does not replace communication with an Express Automation representative.
Chatbot responses may occasionally contain errors or incomplete information. Visitors should contact Express Automation directly for confirmation of product specifications, pricing, availability, quotations, warranties, installation requirements or other contractual matters.
Limitation of Information
Information provided through this website is intended for general informational purposes.
Specific technical, commercial and project requirements should be confirmed with Express Automation before making purchasing or implementation decisions.
Nothing on this website should be interpreted as creating a contractual obligation unless expressly agreed in writing.
Changes to These Terms
Express Automation may update these Terms & Conditions when necessary.
Updated terms will be published on this page together with the applicable revision date.
Your continued use of the website after an update constitutes your continued use subject to the updated terms, to the extent permitted by applicable law.
Governing Law
These Terms & Conditions shall be interpreted in accordance with the applicable laws of Uganda.
Any dispute relating to the use of this website or services provided by Express Automation will be handled in accordance with applicable Ugandan law and the dispute-resolution provisions applicable to the relevant transaction or agreement.
Contact Us
If you have questions about these Terms & Conditions, please contact:
Express Automation
Kampala, Uganda
Phone: +256 702 777 295
Email: info@expressautomation.co.ug
Website: www.expressautomation.co.ug